Peter Tailby
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Recent activity by Peter Tailby-
Can I set up a Standing Order or Direct Debit in EUR from my GBP account?
At present, you can only create scheduled international transfers in euros (€) from our euro account. If you already have a GBP account, it’s simple and free to set one up – just tap your profile i...
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What is the maximum amount I can send via a bank transfer?
You can make an immediate domestic payment (we are part of the UK's Faster Payments network) of up to £25,000 per transaction, and an international payment of up to £10,000 per transaction. In a ca...
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How can I cancel a Direct Debit?
You can cancel a Direct Debit by contacting your bank (usually available via your banking app or online banking) however we don't recommend you do this unless your policy has expired or we have ins...
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How do I reset my password?
You can request to reset your password from the app by following these instructions and recording a quick selfie video to confirm your identity: iOS: Tap the Account Switcher button in the top left...
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How do I make a complaint?
If you wish to make a complaint, get in touch with our customer service team. For our contact details, follow our website. Once received, we'll acknowledge your complaint within three working days ...
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How much money can I take out from an ATM?
You can make up to six withdrawals per day, with a daily limit of £300.
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Can I deposit a cheque?
Yes. Send it in the post
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What time frame can I have a loan for?
When you apply we'll provide the options applicable to your circumstances which could be between the range of 12 to 60 months.
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Can I increase the overdraft limit on my personal overdraft?
Overdrafts are approved to a certain limit to make sure they’re appropriate for you. If your circumstances have changed, you may be able to raise your overdraft limit – as long as it's at least thr...
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Can I open a second personal account?
Currently we only support one personal account per customer. If you are a sole trader or run a limited company, you can apply for a Starling business account.