Account support

Account Management

• Transaction dispute
• Fraud claim process
• How do I make a complaint?

Account Queries

• Account Closure process

Using the App

• How to link my debit card to my account?
• How do I reset my password?

Cheques

• Can I deposit a cheque?

Overdrafts

• Can I increase the overdraft limit on my personal overdraft?

Ordering a debit card

• What should I do if my card is lost or stolen?

Card Issues

• My card hasn't arrived, what should I do?
• How do I change my PIN?
• My card is damaged/broken, how do I get a new one?