Peter Tailby
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Recent activity by Peter Tailby-
How do I reset my password?
You can request to reset your password from the app by following these instructions and recording a quick selfie video to confirm your identity: iOS: Tap the Account Switcher button in the top left...
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How do I make a complaint?
If you wish to make a complaint, get in touch with our customer service team. For our contact details, follow our website. Once received, we'll acknowledge your complaint within three working days ...
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How much money can I take out from an ATM?
You can make up to six withdrawals per day, with a daily limit of £300.
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Can I deposit a cheque?
Yes. Send it in the post
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What time frame can I have a loan for?
When you apply we'll provide the options applicable to your circumstances which could be between the range of 12 to 60 months.
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Can I increase the overdraft limit on my personal overdraft?
Overdrafts are approved to a certain limit to make sure they’re appropriate for you. If your circumstances have changed, you may be able to raise your overdraft limit – as long as it's at least thr...
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Can I open a second personal account?
Currently we only support one personal account per customer. If you are a sole trader or run a limited company, you can apply for a Starling business account.
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Are there any monthly account fees on the personal account?
There are no monthly fees for a Starling personal account, and no fees for using your card abroad or withdrawing money from ATMs.
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How do I dispute a transaction?
If you were incorrectly charged by a merchant or something else is wrong with a transaction (such as the time or amount), we suggest contacting the merchant first. If the merchant does not collect ...
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What should I do if my card is lost or stolen?
If you still have access to the app, you should lock your card from the Card screen so it can't be used if it falls into the wrong hands. If you find it again, you can just unlock it – no need to o...